FAQ

PLACING A WHOLESALE ORDER

Good question! We do not have a minimum order size, however you do have to purchase product by the increment allowed on the product page.

If you would like to qualify for free shipping, your order total must be over $300.

Don't panic! We're here to help. Contact us at sales@keysmart.com with any questions you have and we will respond as quickly as we can.

If you prefer sending in your order via email, we allow PO's over $1,000 to be sent to sales@keysmart.com.

Orders Shipping Within The Contiguous United States:

Free Ground Shipping on any order over $300.

For orders between $200-$300, we charge a flat rate of $15 for ground shipping.

For orders under $200, we charge a flat rate of $10 for ground shipping.

To view our current ground delivery times, click here.

Orders Shipping to Hawaii, Alaska and US Territories.

We offer multiple USPS shipping rates based on the total order weight.

Yes! If you prefer that we ship on your FedEx/UPS account, please enter your account number in the notes section in the cart and choose that option at checkout.

If you do not give us your account number prior to checking out, your order may be delayed by 1-2 days.

All KeySmarts come with a 2 year limited manufacturer's warranty which covers breaks during normal wear and tear.

If one of your customer has an issue, please first take care of their needs by offering them a replacement or refund (per your store policy).

To make a claim, email us at sales@keysmart.com with the following details:

• Your order number

• Picture of the broken KeySmart

• Brief description of how it broke. (This information helps us keep improving the design of the KeySmart)

We will issue you a credit equal to the invoice price of that item, which you can apply to your next order.

Common KeySmart Questions

Each KeySmart is assembled in a similar way, with slight differences depending on the model. The easiest way to learn is by watching the assembly videos at the links below.

KeySmart & KeySmart Flex

KeySmart Rugged

KeySmart Pro

All KeySmarts come with a free loop piece to attach any car keys, fobs, or other larger accessories. We also recommend purchasing a MagConnect which allows you to easily disconnect your KeySmart from your car keys.

KeySmart will fit almost any flat key. The posts are 4mm in diameter. We don't recommend putting large, plastic covered car keys inside the KeySmart because they do not glide easily. These keys can be attached to the loop piece that comes with each KeySmart.

KeySmart is protected by one or more USA and/or foreign patents or patents pending. We value creativity and will pursue all legal avenues at our disposal to protect it worldwide.