KeySmart Inventory & Product Update Questions

Yes. Send a request to and we can provide you with an excel document with current inventory levels.

It depends on the product and our forecast schedule. You can check the product page on or reach out to your sales representative for expected arrival dates.

We send an email once new products are available to ship. Contact to get added to our mailing list.

To continue our growth and offer the best prices to customers, we made the decision to move our manufacturing overseas.

Ordering & Shipping from KeySmart

Yes! Minimum order amount is $300, however, all orders qualify for free shipping to the continental United States.

Case pack quantities vary with each product. You can contact us here for a complete list of case quantities.

For orders in the continental US, shipping is free on orders over $300.

For orders shipping to US territories, we offer UPS Ground shipping.

For orders shipping countries outside of the US, we offer UPS and FedEx shipping options. Your rate will be calculated at checkout.

Yes, we can! Contact your sales representative with your shipping account number so that we can activate this shipping method on your website account.

FedEx, UPS, and USPS.

Yes, please reach out to your sales representative to discuss this option before placing your order.

KeySmart Pricing & Payment Terms

Of course. You can contact to request our current price list. You can also see all products and MSRP pricing on our website, or in the catalog here.

And if you’re ready to sign up, you can fill out an application here.

We offer prepay terms to our independent retail accounts ordering through our website. If you would like net 30 terms, contact for our eligibility requirements.

Once you place an order with us, we’ll typically ship it the next day (unless it’s a really big order). To view our current ground delivery times click here.

Other Common Questions from KeySmart Retailers

We do this to protect the integrity of our price points and our distribution network. This allows us to offer the truest margins on our product lines and protects you from unauthorized sellers undercutting our MAP prices. 

Yes, we do. KeySmart offers a 1-year limited warranty for all KeySmart products. This warranty covers manufacturing or workmanship defects but does not cover damages that may have resulted from normal wear and tear, misuse/abuse, or modification of the product. For more information on how to make a claim, visit our warrant policy page.

If you purchased your product from or less than 30 days ago, you may request a refund instead of a new replacement or store credit. The item must be in working condition and undamaged. For more information, visit our return policy page.