Q: How long will the battery on the KeySmart Max last?
A: The KeySmart Max has a 160 mAh battery that will last up to 60 days. Using the flashlight will drain the battery faster and may shorten the life.
Q: Is the battery rechargeable?
A: Yes. It charges in about 1 hour and we include a charging cable.
Q: How does Tile™ work?
A: Tile™ uses bluetooth technology to pair your KeySmart Pro to your phone. Once connected, the free app communicates with your KeySmart Pro to help you find it around the house or if you lose it. Check out our explainer video on vimeo.
Q: Will all types of keys fit?
A: KeySmart Max fits all flat keys up to 80mm in length.
Q: Does the bottle opener take up space in the KeySmart Max?
A: Yes, the bottle opener counts as 1 key in the assembly.
Q: How bright is the flashlight on the KeySmart Max?
A: The flashlight has a brightness of 30 lumens.
Q: Can I use expansion packs with the KeySmart Max?
A: No, the expansion packs are not compatible with the KeySmart Max. However, the included screws allow you to keep up to 14 keys!
Q: Can I add my logo to the KeySmart Max?
A: Yes! You can learn more at about our customization options at custom.getkeysmart.com.
Q: How do I assemble the KeySmart Max?
A: Check out our demonstration video on vimeo.
Q: I'm having trouble connecting my KeySmart Max to the Tile app. What do I do?
A: First, make sure that the KeySmart Max is fully charged. Then, make sure that bluetooth is turned on your phone and the Tile app is open and running. Open the settings of your Tile app and make sure that bluetooth and location services are enabled. Next, make sure that the Tile app is updated to the latest version. Software updates frequently resolve technical issues. If you're still having issues, reach out to us at email@example.com. Important! Do not unpair your KeySmart from your Tile account. Doing so will permanently remove it from your account and prevent you from ever adding it to your account again.